Guides

Practical guides for dental clinics and laboratories in Iraq and Kurdistan — choosing software, WhatsApp reminders, going digital, and working with a lab.

Dental clinic software in Iraq and Kurdistan — how to choose

How to choose dental clinic software for Iraq: language, WhatsApp reminders, pricing in Iraqi dinar and local support. A free-trial checklist and a comparison of the kinds of option.

WhatsApp appointment reminders: cutting no-shows in a dental clinic

What no-shows actually cost a clinic, why WhatsApp works better than SMS, and the Meta 24-hour rule you need to know about.

From paper to software: a practical guide to digitising a dental clinic

How long it takes, where to start, what to do with old records, and how to get staff to actually use it.

Clinic and lab workflow: how work orders stop going missing

The impression went out — when does it come back? What was the shade? The clinic-lab coordination problem, and putting both sides in one system.

Clinic WhatsApp: automatic messages and the clinic's own number

Which WhatsApp messages Dr Dental IQ sends for a clinic, what the patient reads, the trial number versus the clinic's own number, the 6 setup steps and the cost.

Patient portal and WhatsApp booking, for clinic and patient

What patients of a clinic on Dr Dental IQ can do without calling: book a visit on WhatsApp and open their own file online, and how the clinic tells them.

Odontogram and FDI dental chart software: what Dr Dental IQ records

How the FDI tooth chart works in Dr Dental IQ: tooth numbers, surfaces, conditions, planned and completed treatment, and a history for every tooth.

AI-assisted dental radiograph workflow: findings the dentist reviews

How AI-assisted radiograph analysis works in Dr Dental IQ: DICOM and image viewing, findings the dentist confirms, a signed report and comparison.

What's new

  • Patient portal in four languages, with an easier sign-in

    The patient portal now has a language menu: Kurdish, Arabic, Persian and English. The phone number is recognised however it is written, and the clinic's links open the sign-in page with the clinic and the patient's number already filled in.

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  • WhatsApp assistant: a menu, "my visit", and a confirmed cancel

    A patient who says hello gets a menu: book a visit, my visit, move, cancel, address and hours, my file online. Cancelling asks "are you sure?" first, and the clinic is told. The assistant needs the clinic's own number, and the clinic switches it on.

  • Portal invitation: a button and an automatic message

    The patient's page has a new "Send portal link" button. There is also an automatic invitation when a new patient is registered; it is off until the clinic switches it on, and its template needs Meta's approval.

  • Patient kit: a poster with QR codes

    From the WhatsApp centre, print an A4 poster with two QR codes: book on WhatsApp and open the patient's file, in four languages. There is also a small QR code for the foot of printed invoices and receipts, off until you switch it on.

  • Questions and answers, one list for everyone

    The FAQ page is now arranged in groups: prices, WhatsApp, patients, money and data, with a section written for the patient that a clinic can send as a link. Sales people read the same answers in their panel.

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