Clinic and lab workflow: how work orders stop going missing

What usually goes missing

• The shade — written on a slip, the slip went with the impression, and now nobody remembers.
• The delivery date — the clinic thinks Tuesday, the lab thinks Thursday, and the patient arrives on Tuesday.
• A change to the order — the dentist asked for something over WhatsApp and the message is lost among a hundred others.
• The month-end invoice — the lab says eighteen jobs, the clinic says fifteen, and neither has an exact record.

One order, one record, both sides

In Dr Dental IQ the clinic and the lab connect inside the system. The clinic creates the order — patient, work type, tooth, shade, date needed — and the lab sees exactly that, immediately.

Each order's status is visible to both sides, CAD/STL files can be attached, the job sheet prints and travels with the impression, and the month-end invoice is generated from those same orders.

For laboratories

A laboratory can have its own account and connect to several clinics. The Lab plan is $599 a year and covers order management, a dentist portal, delivery tracking, accounts and invoicing.