Dental clinic software in Iraq and Kurdistan — how to choose

What is specific about clinics here

Software is usually compared on its feature list, but a clinic in Iraq or the Kurdistan Region meets practical questions first: which language the receptionist and the dentist actually work in (Kurdish Sorani, Arabic, sometimes both in the same room), how patients are reached (many use WhatsApp every day), which currency the price and the invoices are in, and who can come and help when something is unclear.

None of these is a reason to pick one product. They are the points where a free trial shows you quickly whether the software was written with a clinic like yours in mind, so test them first.

A checklist for the free trial

Use any software's trial like this — it works for every product, including ours:

• Language. Open the pages your staff use every day and read them. Is the text written, or machine-translated? Does right-to-left layout hold in forms, printouts and invoices?
• Reminders. How does a reminder reach the patient — WhatsApp, SMS or a call by staff? What does each message cost, and who pays?
• Money. Is the yearly price stated in your currency? Are installation, training or extra users charged separately? Does an invoice keep the currency it was issued in?
• Roles. Can reception, the cashier and the dentist each open only their own part? Is there a log of who did what?
• Clinical record. Can you chart per tooth with FDI numbers, see each tooth's history, and keep X-rays (DICOM included) in the same file? If AI is offered, does a person have to approve a suggestion before it reaches the record?
• A real day. Book a visit, receive the patient, treat, invoice, take the payment, close the till. Time each step with your own staff.
• Your data. Can you export everything in a format other software can read, and print a patient's whole file? Try it during the trial, not after.
• Backups and support. How often is a copy kept automatically? Who answers, in which language, and can someone come to the clinic? Is training material written for your staff's language?

Comparing the kinds of option

There is no ranking here, and no brand is named. Which kind suits you depends on the size of the clinic and on who will use it every day.

• Paper and spreadsheets: free to start and understood by everyone. But no reminders, no easily searched history per tooth, and nothing is protected if the notebook or the computer is lost.
• Software built for another country: it may be mature and feature-rich. Check the interface language, whether messages and invoices suit local habits, the currency of the price, and whether anyone can support you locally.
• Local or regional systems: they may fit the local language and payment habits better. Check how long the vendor has been operating, whether you can export your data, how the clinical record (tooth chart, imaging) is handled, and what happens if the vendor stops.

Where Dr Dental IQ fits

Dr Dental IQ is built in Erbil for clinics in Iraq and the Kurdistan Region. The interface is fully available in Kurdish Sorani, Arabic, English and Persian, and reminders go out over WhatsApp. Every plan is yearly and priced in Iraqi dinar, from 690,000 IQD a year, with a 14-day free trial; the plans differ mainly in how many people can sign in (the largest clinic plan allows up to 10 dentists). On-site installation and staff training in the Kurdistan Region are free. These are statements you can check in the trial, with the checklist above.

Answers from the question bank, word for word:

• Is there dental clinic management software with a Kurdish interface? Yes. The whole interface of Dr Dental IQ is in Kurdish Sorani, Arabic, Persian and English, right-to-left where the language is. Each person picks the language on their own device, so a dentist can work in English while reception works in Kurdish.
• Does it work in dinar and in dollars? The clinic chooses its working currency — Iraqi dinar by default, or US dollar. Every invoice keeps the currency it was issued in, so changing the clinic's currency later does not rewrite old invoices. Amounts can be shown in both currencies at a stored exchange rate.
• Who in the clinic sees what? There are five roles — manager, dentist, cashier, reception and assistant — and each opens only its own sections; the manager can then adjust access person by person. Sign-in can be protected with a second step from an authenticator app, and the activity log shows the manager who did what, and from which device.
• Which images can it hold, and how are they viewed? Panoramic, periapical and bitewing X-rays, CBCT and intraoral photos, including DICOM files, inside the patient's file. The viewer zooms, adjusts window and level, opens multi-frame DICOM and CBCT volumes, and lets the dentist draw and measure on the image.
• Is the data backed up? A copy of every clinic's records is kept automatically about once a day, and the newest 14 are kept. The manager can also download the data as an Excel or JSON file from the Backup page at any time. Uploaded image files are not inside that backup file.
• What do I keep if I stop using it? Your data stays yours. While the account is open, the manager can download the clinic's records as an Excel or JSON file from the Backup page, and any patient's file can be printed. Do it before the subscription ends: after that, only the Subscription page opens until you renew.

What Dr Dental IQ does not do

Stated plainly, so that nothing in the trial surprises you:

• Does it work on mobile? Yes. It runs in the browser on a phone, a tablet and a computer, and can be added to the phone's home screen so that it opens like an app.
• How does a clinic pay for its subscription? On the Subscription page the manager sees the ways that are open — bank transfer, ZainCash, FIB or Qi Card — sends the money, then submits the reference number or a photo of the receipt. The plan is switched on for one year once the receipt has been checked. There is no payment by Visa or Mastercard.
• Can I bring my existing patients in? Yes, from an Excel file (xlsx). The manager downloads the template on the Backup page, fills in the patients and uploads it. It brings in patients only — not old visits, treatments or invoices.
• It has no electronic connection to Iraqi state insurance systems.
• Plans differ in how many people can sign in; a clinic with more people than the largest clinic plan allows should talk to us first.